104 ua personal account shepel l. Sumygaz now accepts meter readings via SMS
Residents of the Sumy region received an additional way to transmit meter readings. To do this, you need to send an SMS to a short number and wait for a response. PJSC Sumygaz reported what the format of the message should be.
The new service greatly simplifies the process of transmitting gas meter readings. By sending an SMS to the short number 7104, consumers will immediately receive an automatic response prompting whether the format of the sent message is correct and whether the data has entered the system.
Number 7104 is the only one for everyone consumers of natural gas in the Sumy region and is intended only for receiving SMS messages. Data transmitted in this way is displayed in your personal account within three days.
In the SMS message the consumer must indicate following data: account number and meter readings in the format ХХХХХХХХХ ХХХХХ, where ХХХХХХХХХХ - 10 digits of the current account and ХХХХХ - meter readings (up to 5 digits). The cost of SMS is according to the tariff of the mobile operator.
After sending the message the consumer will automatically receive a response“Your indicators have been received and processed. Thank you". If the client received an “Incorrect format” response, this means that the data he sent was entered with an error (for example, the personal number was entered incorrectly).
To avoid misunderstandings with charges and disagreements with the actual meter data, readings must be recorded as of the 1st day. And the consumer must transfer data for the previous month independently within 5 days from the 1st to the 5th.
If there is no meter data from the consumer, the gas distribution company, in accordance with the Code of Gas Distribution Systems, must carry out the calculation “automatically”. You can check your data in your personal account on the website 104.ua.
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The 104.ua portal contains a lot of useful information about Ukrainian gas companies. Users can at any time clarify their details, view the list of services provided, find out the address of the nearest office, and read the latest news.
And those clients who register and create their own personal account 104.ua will be able to receive an even greater range of opportunities in terms of their own gas supply in real time via the Internet.
How to register a personal account 104.ua
Registration of an individual takes place on the official website of the portal. You can only go through it if you are already served by your regional company (you have a contract for the consumption of natural gas).
In this case, to create your own account, you will need to independently inform the electronic system of the name of the supplier company, personal account number, amount of the last payment, contact phone number and e-mail address.
Some information from this list can be clarified at the 104.ua contact center if you suddenly do not have the necessary information. When transferring data, it is best to use browsers such as Opera, Safari, Mozilla Firefox, Internet Explorer or Google Chrome.
You are unlikely to have any difficulties with registration, even if you do not consider yourself to be an experienced Internet user. The portal provides detailed instructions for each step of this procedure.
Login to your personal account 104.ua
Login to your personal account 104.ua also occurs on the official website of the portal about gas in Ukraine. On the main page, you must first select the function of the same name, then specify your login, which is your e-mail, and password, and then click on the “Login” button.
Login to your personal account 104.ua – https://104.ua/ua/cabinet.
Features of your personal account 104.ua
The 104.ua personal account does not have a very large list of features, but all of them are very important for gas consumers.
After its creation, individuals will be able to transfer meter readings directly through their account on the website, pay non-cash for gas, view all the necessary information about the personal account, in particular, the conditions of the current tariff program, available balance, history of expenses and transferred readings, and much more other. And all this can be done completely free of charge, at any convenient time and directly from your home computer.
One hotline number 104.ua No. Each regional representative office of gas companies in Ukraine has a separate one.
104.ua is a Ukrainian online resource about natural gas.
104.ua allows its users to get acquainted with the activities of gas distribution companies in Ukraine, gas prices, news and analytics, subscribe to newsletters and much more.
Among other things, this online resource allows you to create a personal account that can help you gain access to the maximum capabilities of the site. To obtain such access, you will first need to complete the registration procedure on the 104.ua website, for which you will need to follow the appropriate link and provide the necessary data.
Registration and login to your personal account
It is worth noting that only individuals who are household consumers of natural gas, in whose name a personal account has been opened, to which at least one gas payment has been received, can register and gain access to a 104.ua personal account.
Registration on the Internet resource 104.ua will allow you to transmit meter readings, as well as pay for gas in real time through your personal account. In addition, you will have the opportunity to view the current gas price, payment history, and meter readings.
During the registration process on the 104.ua website, you will be notified that you will need to agree to the transfer of your personal data. Here you can read the terms of the agreement for the collection and processing of such data. This procedure is necessary in accordance with the Law of Ukraine “On the Protection of Personal Data”. If you refuse the procedure, you will not be able to register on the web resource.
Next, you will need to provide data in the form provided on the website. So, here you will need to enter your personal account number (the characters entered must exactly match the encoding of your personal account and consist of 10 digits). If necessary, the personal account number can be found in the application for accession to the agreement or in the gas bill.
Also, to gain further access to your personal account during registration on the site, you will need to indicate the amount of the last payment (it must be indicated in UAH in the format 0.00 or 0.00). If the last payment amount does not go through, you should indicate the amount from the previous receipt.
Here you will also need to select your gas supplier from the list, and also enter contact information that combines a phone number and email address. It should be noted that you should indicate a valid e-mail, since an e-mail with a verification link will be sent to it, after successful activation of which registration will be completed. A password will also be sent by e-mail, and the e-mail address will subsequently be used as a login to enter your personal account 104.ua.
In case of difficulties, the instructions available on the website can help you with registration, which provides step-by-step information on this procedure, as well as collected answers to questions that may arise during its implementation.
In addition, if you have any difficulties, you can contact the contact center specialists. You can also write a letter to technical support. In the latter case, you will need to indicate at what stage and what specific technical problem arose (to do this, copy the text of the error message or take a screenshot and attach it as a file). You will also need to indicate the name of the company that is the gas supplier, your personal account number and the email address that was specified during registration (if the letter is sent from a different email address).
After you complete registration on the 104.ua website, you will have a personal account, to enter which you will need to enter your login (email address specified during registration) and password. If necessary, you can also change your password, as well as recover a lost password or login.
Login to your personal account
To change the password required to enter your personal account, use the appropriate link, then fill out the form provided on the 104.ua website, in which you will need to indicate your login and password (current and twice new). Here you can find information about what the password you choose should be.
It is worth noting that it is recommended to change the password at the first authorization, that is, before logging into your personal account. This will allow you to remember the password you created much faster, and will also be safer, since the password is received by mail in clear text, while secure data exchange is carried out on the site.
If, when logging into your personal account, it turns out that you have forgotten your login or password, use the appropriate links to restore them. If you lose your password, you will be asked to provide a login (email address) to which an email will be sent to reset your password. If you have forgotten your login, you will be asked to delete your existing account, that is, cancel your registration, and register again.
You can register and use your personal account 104.ua using either a personal computer or a modern mobile device.
Your personal account 104.ua, which will appear in your account after registration, will allow you to transmit meter readings to the gas distribution operator, find out the retail price of gas, as well as the current balance in the system of your gas supplier (you can check the presence of a debt or overpayment in your account). You can also pay for gas online and download the invoice for the latest billing period.
Your personal account also allows you to view consumption data for past periods, download an application to join a supply and distribution agreement, as well as contact your supplier and timing operator, and make an appointment for a personal appointment.
If you have several personal accounts, then to gain access to them from the 104.ua website you will need to register each of them separately. In this case, you will need to use a separate email address for each. It is worth considering that it will not be possible to combine personal accounts in one account. If necessary, you can open personal accounts in one browser one at a time. If you want to access different personal accounts at the same time, you should use different browsers.
104.ua personal account - 104.ua/ru/cabinet
The 104.ua service is designed to inform the population of Ukraine about the gas market, services provided by gas distribution enterprises, and other issues related to gas consumption. Here you can read the latest official information on this topic, familiarize yourself with regulations and find out current tariffs. To make gas metering and payment more convenient, a personal account 104.ua was launched. This service is available to household consumers, many of whom have already connected to it and appreciated its benefits.
https://104.ua— official website 104.ua
Personal account features
In your personal account on the portal 104.ua Each user gets the opportunity to perform the following actions:
- transmit current gas meter readings;
- check the current balance of payments (presence of overpayment or debt for gas supplied);
- find out the current tariff for natural gas;
- make payments for consumed gas;
- download and print last month's invoice;
- view detailed analytical information about your own gas consumption and payment for it.
Registration and login to your personal account
Register on the portal 104.ua Only the consumer who has his own personal account with the gas company and has made at least 1 payment on it can. Before registering, it is recommended to immediately prepare the following information:
- personal account number;
- the amount of the last gas payment;
- email address;
- mobile phone number.
https://104.ua/ru/— choose registration or login to your personal account
The email address must be real; it will be used to confirm registration. It will also serve as a login for your 104.ua personal account.
You can complete registration steps from any device with Internet access. On the 104.ua website you need to find the “Registration” button. During the process of creating a personal account, the system will ask you to agree to the processing of personal data. You must confirm your consent, otherwise the registration process will be interrupted.
https://104.ua/ru/register— registration of personal account 104.ua
Next, you need to enter your personal account number and the amount of your last payment. The easiest way to get this information is from your gas bill. The personal account, consisting of 10 digits, and the payment amount are indicated here. It must be indicated exactly, with kopecks, but without taking into account the commission, if any. The information must be entered carefully; if even one digit is entered incorrectly, the registration will be cancelled.
Then you need to select your supplier from the list of gas companies. If the desired organization cannot be found, it means that it has not joined the 104.ua portal, which means it is impossible to work with it through your personal account.
If all fields have been filled out correctly, the system will display a message stating that an email has been sent to the specified email address to confirm registration. A few minutes are usually enough to deliver a letter. If a message does not arrive for a long time, you need to check your Spam folder: sometimes such correspondence ends up there.
Entering your data
Before you agree to send a confirmation email, you need to double-check that the email address you entered is correct. At this stage, it is not too late to correct the error if it is discovered. After receiving the letter, you need to follow the link provided in it. Next, a message will appear that a new letter has been sent to the user - with a login and password. This means that the registration procedure has been successfully completed.
After completing registration, the user receives a 104.ua personal account and can evaluate all its benefits. To log into your account, you need to click on the appropriate button on the 104.ua website. In the authorization form you must enter your login (email) and password. Here you can also change your password and restore it and your login in case of data loss.
https://104.ua/ru/cabinet— login to your personal account 104.ua
To change your password, you need to click on the appropriate link. A form will open to fill out. Here you need to enter your login, old password and new password twice. You will also be prompted with instructions regarding password requirements.
It is recommended that you change your password the first time you log into your account. The set of characters sent by the system is very difficult to remember. The user can choose a more convenient password that can be remembered. It is advisable to change the code set for security reasons. The automatically assigned password is sent by mail in an unsecured mode, and the change occurs through secure channels.
The site’s personal account (104 ua) allows you to transmit gas meter readings yourself, without leaving your home. Every citizen can use a personal account to pay for consumed gas.
- Through your personal account 104 ua.
- By phone.
- By email.
- Call the subscriber section at your place of residence.
Citizens must submit meter readings monthly and record the readings on the first day. In their personal account, clients can pay for services at any time of the day.
Individuals - consumers of natural gas for domestic needs, in whose name a personal account has been opened with such natural gas suppliers, can register and use personal accounts in test mode. Vinnitsagas Sales Volyngas Sales Dnipropetrovskgaz Sales Zhytomyrgas Sales Zakarpatgas Sales Zaporozhgas Sales Ivano-Frankivsgas Sales Kievblgas Sales Lvovgas Sales Nikolaevgas Sales Rivnogas Sales Sumygas Sales Kharkivgas Sales Khmelnytskgaz Sales Chernigovgas Sales Chernivtsigas . Registration on the website will allow you to transmit meter readings and pay for consumed natural gas online from your Personal Account.
Registration in system 104
Before taking advantage of your personal account, you must register in the system using the email address below:
https://104.ua/ru/register.
Registration can only be carried out by individuals who will use natural gas for consumer needs. Private entrepreneurs can also register in the system. A personal account must be opened for each client.
You will get access to your personal account, in particular you will be able to look at the current gas price, payment history and meter readings. Therefore, it will be difficult to register. We advise you to register from 6 to 25. To register you will need to indicate.
Name of the gas supplier company, personal account number and amount of the last payment for gas. Read more about the registration procedure below. Map on the main page of the site 104. You can register and use your account. If you do not have the opportunity to enter your account from a PC, then you can enter your office from a modern mobile device with such software.
In your personal account you can view your account status, current tariff and balance around the clock. The history of payments and transactions carried out in the system, as well as meter readings, are available.
During the registration process, the client must provide the following information:
- The name of the organization that supplies gas to you.
- Personal account number.
- The amount of the last gas payment. The client can find out this information from the receipt for the previous month. You can also call the contact center.
- Contact phone number.
- Work address.
Citizens should be aware that only one personal account can be registered per email.
It is advisable to use the latest versions of browsers. When using other software, the correct operation of the site and services is not guaranteed. To do this, you need to open the main page of the site using one of the above browsers and click on the REGISTRATION button next to the map.
A hint will appear on the screen - a list of information that will be needed during the registration process.
- Your personal account number.
- The amount of the last gas payment.
- Contact information - telephone number and valid email address.
- Google Chrome.
- Internet Explorer.
- Opera.
- Mozilla Firefox.
- Safari.
After you provide the above information, the system will prompt you to agree to the terms of the agreement. These measures are necessary in order to protect your account.
Account cancellation
You can refuse, but registration will be terminated in this case. It is important to correctly enter your personal account number and the amount of the last payment. If they do not exactly match the data contained in the gas accounting system, then the system will not be able to identify you.
Figure 4 Form to fill out. You can find out your personal account number from the application for joining the contract, the current gas bill, or from the gas company’s contact center. The amount must be indicated in the last payment document that you have already paid.
The amount must be indicated exactly to the nearest kopeck. Moreover, there is no need to enter a commission.
There are cases when the system reports that the personal account number has already been registered. In this case, you should contact the contact center, and they will tell you a way out of this situation.
Select your natural gas supplier from the list. If a supplier is not in the list, this means that the payment system of such a supplier is not connected to service 104, and therefore registration is impossible. Please provide a contact phone number and a valid email address.
For registration, you can only use email addresses that, in addition to the dog, contain only letters of the Latin alphabet, numbers, periods, hyphens and underscores _. Other characters in the address are not allowed. We do not recommend using Russian postal services for registration.
- After which the system should check the email address. Typically, the client receives a registration confirmation email within a few minutes.
- If you made a mistake when specifying your email address, there is a button called “
Subscribers using gas appliances have the opportunity to create a user account and use it to transmit gas meter readings and pay bills.
Double-check and click Continue. For more information, see Registration FAQs. Links to them and these instructions are under the Continue button. The system will check the completeness of filling and tell you which fields are not filled in - a corresponding message will appear at the top, and unfilled fields will be highlighted in orange. The system will also check the correctness of the data. If necessary, if the system reports that it is impossible to identify you, correct the data and click Continue again.
If there are even minor errors or extra characters, the system cannot identify you. Therefore, check your personal account number. The amount must be exact - down to the cents. This should be the amount paid specifically for gas - without taking into account commissions of banks or payment systems. It is possible that the details of the last payment have not yet been entered into your personal account. Therefore, if you are sure that the amount you specified is correct, but the system still reports a discrepancy, try indicating the amount from the previous payment.
In order to monitor the account status, enter readings, and print receipts, subscribers must register on the website 104.ua
The registration procedure consists of the following steps:
1. Accept the terms of the agreement
2. Enter your personal information:
Personal account number
- the amount of the last payment
- phone number, e-mail
- choose your gas company
The system did not identify the consumer. If you were unable to find your current personal account number or the system reported that the number is already registered in the system, call the contact center for consumers in your region. Perhaps the operator will be able to identify you over the phone and will prompt you with the information you need to register or gain access. Otherwise, the operator will inform you what further actions should be taken.
The personal account was registered earlier. To repeat sending an email with a verification link to the same address, click Repeat. Problems with activating a link can arise both due to the settings of the email service or email client, and due to the fact that such a link has already been used by someone before you. Therefore, if after trying to activate the link you see a message that the code is not valid, the link may be damaged. Try recovering your password again using a different email client.
After registration, a letter is sent to the specified mailbox to confirm registration. After clicking on the link, you will receive an email with information to log into your account. Your e-mail is used as a login, and a password will be generated automatically. In the future, you can change the password to your own.
Information about your gas payments, transmitted readings, tariff and current account status is available in the 104 ua user account. If the amount is negative, this means that the subscriber has a debt; if it is positive, it means overpayment.
Please also note that not all browsers support the technologies we use and reproduce information correctly. To avoid problems with registration, please use browsers recommended by them. Message about sending a letter with login and password.
If there is no letter, look in junk mail. Login button to your account on the main page of the site 104. Go to the main page of the site and click on the blue ENTRANCE button next to the map. In the authorization form, enter the login and password specified in the email about the successful completion of registration.
Gas meter readings are transmitted from the 1st to the 5th of the new month. After entering the data, the amount to be paid will be shown. From the personal account, the subscriber can download a receipt for payment for the previous month. New receipts are available after the 10th.
The account for gas consumers 104 ua operates in test mode and is sometimes unavailable. This is especially felt on the 1st of the new month, when users transmit meter readings en masse. Therefore, it is better to transmit readings in the evening or on the 2nd or 3rd.
Authorization to enter your account. On the same page you can change your password. In this case, you must indicate your login, current password and enter the new password twice. We recommend changing your password the first time you log in. Firstly, it will be easier for you to remember your password, and secondly, it is worth doing this for security reasons. By mail, your password comes in clear text, while the site provides secure data exchange.
If problems arise with authorization, if you enter the correct login and password, but the system reports that the password is incorrect, clear the cache in your browser. How to do this should be indicated in the help or instructions for using your browser. This information may also be on the official website of the browser developer.
